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Beyond Automation: How HR Balances Speed, Trust, and the Human Touch
About this episode
Transcript
About this episode
In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Camille Wright, Director of Human Resources at American Health Marketplace, a fully remote health insurance marketing agency navigating hypergrowth and heavy seasonality. Camille leads HR transformation across a distributed workforce while driving one of the boldest AI adoptions in HR. Introducing automation that accelerates hiring, strengthens compliance, and enhances the employee experience.
Camille shares what it really takes to lead through AI transformation while keeping HR’s human core intact. From reimagining recruiting with instant, AI-led interviews to retraining teams for strategic work, she’s proving that automation doesn’t replace connection, it can amplify it when built with care. Her perspective offers a practical roadmap for HR leaders balancing pressure to move fast with the need to protect trust, fairness, and belonging.
Topics Discussed:
How AI recruiting eliminates bottlenecks while preserving compliance and fairness.
Reframing HR’s role from transactional to strategic in an AI-first organization.
Upskilling and repurposing HR teams to focus on coaching and leadership.
Balancing innovation speed with sustainability and bias testing.
The evolving definition of “human connection” in HR’s digital future.
Lessons from introducing AI-driven onboarding and performance coaching.
What “AI-ready HR” looks like when built on trust, not just technology.
If you’ve ever wondered how to embrace AI without losing what makes HR human, this conversation with Camille Wright is your blueprint for balancing speed, strategy, and heart.
Additional Resources:
About this episode
Transcript
About this episode
In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Camille Wright, Director of Human Resources at American Health Marketplace, a fully remote health insurance marketing agency navigating hypergrowth and heavy seasonality. Camille leads HR transformation across a distributed workforce while driving one of the boldest AI adoptions in HR. Introducing automation that accelerates hiring, strengthens compliance, and enhances the employee experience.
Camille shares what it really takes to lead through AI transformation while keeping HR’s human core intact. From reimagining recruiting with instant, AI-led interviews to retraining teams for strategic work, she’s proving that automation doesn’t replace connection, it can amplify it when built with care. Her perspective offers a practical roadmap for HR leaders balancing pressure to move fast with the need to protect trust, fairness, and belonging.
Topics Discussed:
How AI recruiting eliminates bottlenecks while preserving compliance and fairness.
Reframing HR’s role from transactional to strategic in an AI-first organization.
Upskilling and repurposing HR teams to focus on coaching and leadership.
Balancing innovation speed with sustainability and bias testing.
The evolving definition of “human connection” in HR’s digital future.
Lessons from introducing AI-driven onboarding and performance coaching.
What “AI-ready HR” looks like when built on trust, not just technology.
If you’ve ever wondered how to embrace AI without losing what makes HR human, this conversation with Camille Wright is your blueprint for balancing speed, strategy, and heart.
Additional Resources:
About this episode
Transcript
About this episode
In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Camille Wright, Director of Human Resources at American Health Marketplace, a fully remote health insurance marketing agency navigating hypergrowth and heavy seasonality. Camille leads HR transformation across a distributed workforce while driving one of the boldest AI adoptions in HR. Introducing automation that accelerates hiring, strengthens compliance, and enhances the employee experience.
Camille shares what it really takes to lead through AI transformation while keeping HR’s human core intact. From reimagining recruiting with instant, AI-led interviews to retraining teams for strategic work, she’s proving that automation doesn’t replace connection, it can amplify it when built with care. Her perspective offers a practical roadmap for HR leaders balancing pressure to move fast with the need to protect trust, fairness, and belonging.
Topics Discussed:
How AI recruiting eliminates bottlenecks while preserving compliance and fairness.
Reframing HR’s role from transactional to strategic in an AI-first organization.
Upskilling and repurposing HR teams to focus on coaching and leadership.
Balancing innovation speed with sustainability and bias testing.
The evolving definition of “human connection” in HR’s digital future.
Lessons from introducing AI-driven onboarding and performance coaching.
What “AI-ready HR” looks like when built on trust, not just technology.
If you’ve ever wondered how to embrace AI without losing what makes HR human, this conversation with Camille Wright is your blueprint for balancing speed, strategy, and heart.
Additional Resources:
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About the guest
About the guest
Camille Wright
Camille Wright is a strategic HR leader who builds high-performing, people-first workplaces. As HR Director at American Health Marketplace, she designs data-driven programs that elevate employee experience, strengthen culture, and reduce risk. Camille blends technology and empathy, implementing AI-powered HR solutions, analytics, and streamlined processes, to help leaders make smarter, faster decisions. A recognized industry voice and 2025 Prestigious Women Award honoree, she shares practical insights on leadership, engagement, and change. Above all, Camille is a problem solver who turns complex challenges into clear action and lasting results.
Camille Wright is a strategic HR leader who builds high-performing, people-first workplaces. As HR Director at American Health Marketplace, she designs data-driven programs that elevate employee experience, strengthen culture, and reduce risk. Camille blends technology and empathy, implementing AI-powered HR solutions, analytics, and streamlined processes, to help leaders make smarter, faster decisions. A recognized industry voice and 2025 Prestigious Women Award honoree, she shares practical insights on leadership, engagement, and change. Above all, Camille is a problem solver who turns complex challenges into clear action and lasting results.
Camille Wright is a strategic HR leader who builds high-performing, people-first workplaces. As HR Director at American Health Marketplace, she designs data-driven programs that elevate employee experience, strengthen culture, and reduce risk. Camille blends technology and empathy, implementing AI-powered HR solutions, analytics, and streamlined processes, to help leaders make smarter, faster decisions. A recognized industry voice and 2025 Prestigious Women Award honoree, she shares practical insights on leadership, engagement, and change. Above all, Camille is a problem solver who turns complex challenges into clear action and lasting results.
The leading podcast for the future of HR.
The leading podcast for the future of HR.
The leading podcast for the future of HR.
The future of HR is being shaped by real operators doing the work.
The future of HR is being shaped by real operators doing the work.
The future of HR is being shaped by real operators doing the work.
If you’ve led change, navigated challenges, or learned valuable lessons in people operations, we’d love to hear your perspective.
If you’ve led change, navigated challenges, or learned valuable lessons in people operations, we’d love to hear your perspective.
If you’ve led change, navigated challenges, or learned valuable lessons in people operations, we’d love to hear your perspective.
Apply below to be considered as a guest on the show.
Apply below to be considered as a guest on the show.
Apply below to be considered as a guest on the show.